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Privacy Policy

1. Introduction ITX Solutions ("we," "our," or "us") is committed to protecting the privacy of our clients. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you engage our services. By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect personal information from you, such as:

Contact Information: Name, email address, phone number, mailing address.
Billing Information: Credit card number, billing address.
Technical Information: IP address, browser type, operating system, access times, and referring website addresses.
Service Information: Details related to the services you use or request from us.

This information is collected through various means, including:

Directly from you when you provide it to us.
Automatically as you navigate through our website (e.g., usage details, IP addresses, and information collected through cookies).
From third parties, such as our business partners or from publicly available sources.

3. Use of Your Information

The information we collect is used for various purposes, including:

To Provide Services: To deliver the services you request, including customer support.
To Communicate: To send you information about your account, transactions, updates, and other administrative messages.
To Improve Services: To better understand your needs, enhance our services, and develop new features.
To Ensure Security: To protect against fraud, unauthorized transactions, claims, and other liabilities.
To Comply with Legal Obligations: To enforce our terms of service, comply with legal requirements, and respond to legal proceedings.

4. Data Sharing and Disclosure

ITX Solutions does not sell, rent, or share your personal information with third parties for their marketing purposes. We may share your information only in the following circumstances:

With Your Consent: When you have provided explicit consent for us to share your information.
Service Providers: With trusted service providers who perform services on our behalf (e.g., payment processing, data analysis). These providers are contractually obligated to protect your information.
Legal Obligations: To comply with legal obligations, such as responding to a subpoena, court order, or other legal process.
Protection of Rights: To protect and defend the rights, property, or safety of ITX Solutions, our clients, or others.
Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, firewalls, and secure socket layer (SSL) technology. Despite our efforts, no security measures are completely secure, and we cannot guarantee the absolute security of your information.

6. Retention of Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The retention period is determined by considering the nature and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, and the applicable legal requirements.

7. Your Rights and Choices

You have the following rights regarding your personal information:

Access: The right to access and receive a copy of your personal information.
Correction: The right to correct any inaccuracies in your personal information.
Deletion: The right to request the deletion of your personal information, subject to certain exceptions.
Restriction: The right to restrict the processing of your personal information in certain circumstances.
Objection: The right to object to the processing of your personal information for direct marketing purposes or other specific reasons.
Data Portability: The right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.

To exercise these rights, please contact us using the contact details provided below. We will respond to your request within a reasonable timeframe.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the effective date. Your continued use of our services after any changes to this Privacy Policy constitutes your acceptance of the revised policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

ITX Solutions
121 S Orange Ave, Suite 1500,
Orlando, FL 32801